Summary

A highly accomplished professional with over a decade of experience in full-stack development and project management, specializing in SaaS applications and custom software delivery. Proven track record of managing multiple projects, ensuring on-time delivery and client satisfaction. Skilled in leading teams, troubleshooting complex issues, and maintaining high customer satisfaction.

Skills

Front End

  • React, Django, Flask, Angular
  • JavaScript, TypeScript, jQuery
  • HTML5, CSS3
  • Tools : Figma, Netlify, VSCode, VSStudio

Back End

  • ASP.NET MVC, C#, VB.NET, VBA, Python
  • SQL, XML
  • Source Control : TFS, GIT
  • Tools : SQL Server, VSCode, VSStudio, DBeaver

Professional

  • Project Management (Agile, Waterfall)
  • Client Relationship and Success
  • Business Process Enhancements
  • Tools : Jira, Salesforce, Confluence

Professional Experience

Project Manager, Customer Success

ONWARE - Edmonton, AB (2023-2024)
  • Project management of SaaS and custom software delivery
  • Requirement gathering and technical write-up
  • Incident management, prioritization and escalation
  • Production of proposals and cost estimates
  • Process mapping and improvement recommendations

Intermediate Software Developer

SCM Insurance - Edmonton, AB (2014-2023)
  • VB.NET In-house application support and improvement implementation
  • Web API using REST, enhancing the functionality of the Claim Processing System
  • Implementation of SQL Server updates, views, and stored procedures for new or updated projects
  • Automation and data migration using FTP, API or DB files
  • Managed accounts for clients such as Coca-Cola and Post Canada, implemented new business processes, and provided recommendations for improvements.