Summary
A highly accomplished professional with over a decade of experience in full-stack development and project management, specializing in SaaS applications and custom software delivery. Proven track record of managing multiple projects, ensuring on-time delivery and client satisfaction. Skilled in leading teams, troubleshooting complex issues, and maintaining high customer satisfaction.
Skills
Front End
- React, Django, Flask, Angular
- JavaScript, TypeScript, jQuery
- HTML5, CSS3
- Tools : Figma, Netlify, VSCode, VSStudio
Back End
- ASP.NET MVC, C#, VB.NET, VBA, Python
- SQL, XML
- Source Control : TFS, GIT
- Tools : SQL Server, VSCode, VSStudio, DBeaver
Professional
- Project Management (Agile, Waterfall)
- Client Relationship and Success
- Business Process Enhancements
- Tools : Jira, Salesforce, Confluence
Professional Experience
Project Manager, Customer Success
ONWARE - Edmonton, AB (2023-2024)
- Project management of SaaS and custom software delivery
- Requirement gathering and technical write-up
- Incident management, prioritization and escalation
- Production of proposals and cost estimates
- Process mapping and improvement recommendations
Intermediate Software Developer
SCM Insurance - Edmonton, AB (2014-2023)
- VB.NET In-house application support and improvement implementation
- Web API using REST, enhancing the functionality of the Claim Processing System
- Implementation of SQL Server updates, views, and stored procedures for new or updated projects
- Automation and data migration using FTP, API or DB files
- Managed accounts for clients such as Coca-Cola and Post Canada, implemented new business processes, and provided recommendations for improvements.